Focus on expectations key to worker retention

Miners and other employers in the Pilbara are advised that in attracting talent they should make sure they position the role to appeal to people with different expectations.

Those who want to stay a few years for example and seek residential-community living have different expectations from the fly-in-fly out (FIFO) cohort, or from those intent on building a career.

“For residential, it’s important to promote the strong community and sporting benefits of regional towns in the northwest,” Ashley McKinnon, Director, Resources & Energy for Hudson told delegates at the Mining the Pilbara conference in June.

“These include the fishing, sailing, scuba diving and camping opportunities. At the same time companies need to manage the expectation gap around issues like house rental rates and day-care availability.

“The options for FIFO may include flights from a range of towns, shift rosters that cater for couples or are best practice in terms of providing time off.

“Building a picture of the scale of operations and projects in the northwest (particularly green fields projects) is attractive to candidates looking to build on their career.

“For them, look at career development options, rotation on projects, mentoring, work flexibility through roster design and flexible work cycles for day workers, and benefits on par with best practice in the mining industry.

“Many candidates also now have the ability to fly in from other environments such as south west Australia, and while this does not help build the residential community it does address the labour pool shortage.”

Mr McKinnon said that understanding what it is about companies and projects that attracts the right type of candidate would pay dividends in positioning the company to get the best talent.

However, he warned: “Make sure that what you promise will actually be fulfilled, otherwise you risk having them leave or being poached by other companies looking for similar talent.

“The most important issue is to develop and maintain a positive corporate culture that values teamwork, employee development, sustainable work practices and equality, particularly with younger workers.”

Mining was not a global market so talent pools for labour were global, particularly in engineering disciplines and some trades. Skilled professionals were increasingly being sought from countries like South Africa, South America, Canada and Central Europe.

In Australia there was a lot of movement between Queensland, South Australia, the Hunter Valley, the eastern goldfields and the Pilbara. More effort was being made to develop indigenous talent pools in cooperation with aboriginal corporations and the families of existing workers.

The workforce composition had changed in the Pilbara. A large number of older skilled workers were retiring and being replaced by younger workers with high expectations and able to access information easily, and skilled workers from different cultural backgrounds.

He predicted at least five years of labour shortages only partially addressed through 457 visa skilled workforce migration.

Take action to counter Attention Deficit Trait

Do you feel like you’re working longer, hurrying faster, sleeping and exercising less, jumping from one phone call to another and at the same time writing and emailing?

If the answer is ‘yes’, you might well have Attention Deficit Trait, says Helen Tribe, communications trainer.

“With constant intrusions and disruptions in our daily lives, we are all finding our thoughts are distracted,” she says.

“It is hard to make decisions, we feel panicky, fidgety, guzzle too much coffee and, even though we are working flat out, we still don’t feel on top.”

Attention Deficit Trait, identified by psychiatrist Dr Edward Hallowell, is a work-induced attention deficit disorder.

Ms Tribe, who will be presenting at the Brisbane EA PA Congress in August, says there is good news for sufferers. The destructive impact of Attention Deficit Trait in the workplace can be counteracted.

At the EA PA Congress she will discuss communications strategies to enhance communications performance in all areas of life, and increase personal power.

She will also conduct an interactive workshop on networking.

“Handing out lots of cards does not mean you have networked,” she says. “It just means you have handed out lots of cards.

“Networking is an invaluable interpersonal skill, and it enhances business performance and career prospects.”

At Ms Tribe’s workshop, participants will learn to create mutually beneficial relationships easily and have fun at the same time.

The EA PA Congress will be held the Brisbane Marriott Hotel on 25-26 August. Further information: www.iir.com.au/eapabrisbane

How to experience the mining boom

The Pilbara in WA has been described as the engine room of Australia’s resources boom, but mining is booming in all Australian states.

And in the regions where it’s happening, mining is bringing wealth as well as challenges such as accommodation and skills shortages.

That’s why the IIR Regional Mining Series of conferences are being held in the towns close to where the action is, to enable delegates to understand the issues at close hand as well as to hear speakers’ views.

The series continues with Mining the Pilbara on 18-10 June in Karratha, followed up by conferences in Orange, NSW; Darwin, NT; Mount Isa, Queensland; and Whyalla, South Australia.

Mining the Pilbara, which follows the successful inaugural event last year, will look at the big mining developments, new projects, and give an insight into exploration moves.

It will also review the economic outlook, the state of accommodation and strategies for sourcing and retaining labour.

NSW is Australia’s second largest gold producer after Western Australia, but explorers are also interested in base metals, mineral sands and even iron ore.

These issues will be discussed at Mining NSW to be held on 1-3 September at the Ex-Services Club in Orange in the heart of the central west.

Mining NSW will bring together mine operators, contractors, explorers and suppliers to look at the market outlook for gold and base metals, updates on new mine expansions, explorers active in the New England and Lachlan Ford belts, water and infrastructure, and how to overcome housing and personnel shortages.

Speakers include Tony McPaul, General Manager of Cadia Valley Operations, Newcrest; Craig Stegman, General Manager of Northparkes Mines; and Lindsay Gilligan, Director of the Geological Survey of NSW.

This year’s Mining the Territory conference at the Darwin Convention Centre on 13-15 October follows the outstanding inaugural conference held at Sky City.

It will review not only mining and exploration, but development opportunities and challenges in Northern Australia, which is experiencing phenomenal employment, population and economic growth.

The conference will be held in partnership with the Northern Territory Resources Council, formerly the Minerals Council of the Northern Territory.

The 3^rd Annual Mining the Isa conference, to be held on 17-19 November at the Mount Isa Civic Centre, will examine exploration and growth across the north western Queensland region.

The region is known to contain about 28% of the world’s known lead and zinc reserves, 5% of the world’s silver resources, 1.5% of the world’s copper reserves and major phosphate and uranium deposits.

The best known mining operations are at Mount Isa, where Xstrata operates two separate mining and processing streams, copper and zinc-lead-silver; and at Lawn Hill in the Gulf of Carpentaria, where Zinifex, soon to merge with Oxiana, operates the Century Mine, the largest zinc and lead mine in Australia.

Mining the Isa will feature presentations from all the key established mining companies in the Mount Isa region, as well as sessions on issues such as accommodation and skills shortages.

The final conference in the Regional Mining Series, Mining South Australia, is to be held at the Middleback Theatre in Whyalla, on 2-4 December. It follows last year’s sold-out event.

The conference will cover infrastructure, energy and water requirements, skills shortages, accommodation and fly-in and fly-out issues.

As with the other Regional Mining Series conferences, Mining South Australia provides the ideal environment for networking and business development. Represented will be the State’s major mining and energy companies, explorers, equipment and service providers, engineering and professional firms, contractors, government representatives, analysts and financial institutions.

Regional Mining Series conferences held so far this year are Mining the South West in Busselton, WA; Resource Development in the North West & Kimberley in Broome; Mining Tasmania in Strahan Village and Mining North Queensland in Townsville.

Further information: James Stackhouse jstackhouse@iir.com.au; 02 9080 4043 or visit www.regionalminingevents.com.au

Nigel Dique
02 9080 4108
nigel.dique@informa.com.au